CCPA

CCPA Do Not Sell My Info (California Residents Only)

For California Residents:

This portion of the Privacy Policy, referred to as the “California Policy,” is intended to provide additional guidance and clarification specifically for residents of California. It modifies certain elements of our general Privacy Policy as they relate to California residents and applies only to natural persons who live in the state, hereafter referred to as “consumers” or “you.” This Policy does not apply to businesses, organizations, or individuals who do not reside in California.

The California Policy describes how Gold Depot Inc. handles the personal information of California residents, including information you provide directly and information we collect through your interactions with our websites or other services. The Policy is implemented in part to comply with the California Consumer Privacy Act (CCPA), and terms used in this Policy carry the same definitions as established in the CCPA. All provisions of the main Privacy Policy continue to apply unless explicitly updated or replaced by this California-specific section.

Under this Policy, personal information does not include data that is publicly available from government sources, information that has been de-identified or aggregated, or other categories of information excluded from the CCPA. This also covers personal information subject to specific sectoral privacy laws, including but not limited to the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, the California Financial Information Privacy Act, and the Driver’s Privacy Protection Act of 1994.

Consumer Rights:

Under the California Consumer Privacy Act (CCPA), individuals are granted specific rights concerning their personal information, as explained in the sections that follow.

Request to Delete:

You have the right to request that we erase your personal information from our records and instruct any service providers to do the same, subject to certain legal exceptions. Once we receive a verified consumer request, we will take steps to delete your personal information from our records and direct any service providers to do the same, as required by law. However, Gold Depot Inc. is not obligated to comply with a deletion request if retaining the information is necessary for purposes such as completing a transaction, fulfilling a requested service, or performing a contract between you and Gold Depot Inc.

Additionally, personal information may be retained to detect or prevent security incidents, protect against fraud or illegal activity, debug systems, or preserve the exercise of free speech or other legal rights. We may also retain information to comply with laws such as the California Electronic Communications Privacy Act, to support public or peer-reviewed research when deletion would significantly hinder the research and you have consented, or for internal purposes reasonably aligned with your expectations. Furthermore, information may be kept to satisfy legal obligations or to use internally in a lawful manner consistent with the context in which it was provided.

For verified requests, including those from users under the age of 18 who are registered on any website where this Policy is posted, California law allows you to request removal of content or information you have publicly shared. Requests can be submitted through the contact information provided in the Privacy Policy. Please note that such requests may not result in complete removal, and there may be situations where the law does not require or permit removal even if requested.

Request to Know:

You have the right to request information regarding your personal information collected by Gold Depot Inc. over the 12 months prior to your verified request. This includes:

The types of personal information we have collected about you.
The sources from which the personal information was obtained.
The purposes for which the personal information was collected.
The types of personal information disclosed for business purposes.
The categories of third parties with whom your personal information was shared.
The specific pieces of personal information collected about you.

You can submit a verified request by calling the designated phone number provided on our website. Please indicate that your request is a “California Shine the Light” inquiry.

Within 45 days of receiving a valid request, we will provide a report listing:

The categories of personal information disclosed to third parties for direct marketing purposes during the previous calendar year.
The names and addresses of the third parties to whom the information was disclosed.

Requests of this type may be made no more than twice per calendar year. We reserve the right to respond only to requests submitted through the specified contact method.

Nondiscrimination:

We will not treat you differently or penalize you for exercising any of your rights under the CCPA. For instance, you will generally receive the same level and quality of goods and services, regardless of whether you exercise your CCPA rights.

Submitting Consumer Rights Requests:

To submit any requests related to your consumer rights under this Policy, please contact us using the phone number provided on our website or through the designated online request method. We reserve the right to respond only to verifiable consumer requests. A verifiable consumer request can be made by: (a) the consumer whose information is at issue, (b) a consumer acting on behalf of their minor child, or (c) a natural person or an entity registered with the California Secretary of State authorized to act on a consumer’s behalf.

When submitting a request, you may be asked to provide sufficient information for us to verify your identity or your authority to act on behalf of a consumer. This may include information we already have about you or, if necessary, the use of a third-party verification service. We aim to avoid requesting sensitive personal information to complete this verification. If we cannot confirm your identity or authority, or link the information to you, we may be unable to respond or provide the requested information. Submitting a request does not require you to create an account with us, but you must describe your request with enough detail to allow us to assess and respond.

Any personal information collected solely for verifying a request will not be used for any other purpose except as required by law. We strive to respond to verifiable consumer requests within forty-five (45) calendar days, although an extension of up to forty-five (45) additional days may be needed, in which case we will notify you. Responses will be delivered to your account if you have one, or by mail or electronically if you do not. Disclosures will cover only the 12 months prior to receiving the request, and our response will include explanations if we are unable to fulfill any part of the request.

Under the CCPA, we will generally respond to no more than two requests per consumer within a 12-month period. You may authorize a natural person or an entity registered with the California Secretary of State to act on your behalf. When making a Request to Know or a Request to Delete, the authorized agent must provide written permission signed by you and verify their identity unless they possess a qualifying power of attorney. We reserve the right to deny requests from agents who cannot provide sufficient proof of authorization. For any questions about this California Policy, please use the contact methods outlined above or as provided in the Privacy Policy.